home browse place an admy matchesmy mailmy admin
Frequently Asked Questions
Simply click on the question that interests you to learn the answer.
Administration
  • How do I login?
  • What happens if I forget my password?
  • How do I change my password?
  • Is my email address safe?
  • What happens when I nominate two email addresses?
  • How do I change my email address?
Managing Your Ad
  • How do I create a new ad?
  • How do I upload an image to my ad?
  • How do I edit my ad?
  • How do I suspend my ad?
  • How do I restore my ad?
  • Is my premium membership restored when I restore my ad?
  • Can I have more than one ad?
Managing Your Matches
  • What is my matchlist?
  • How do I contact someone I match?
  • How do I sort my matchlist?
  • What is the match percentage?
  • Why does the match percentage change?
  • What happens when I shortlist an ad?
  • What happens when I reject an ad?
  • Can I change my mind and UNreject an ad?
  • What does a Silver Star Match mean?
  • What does a Gold Star Match mean?
Managing Your Mail
  • What is the online mailbox?
  • What is the advantage of an online mailbox?
  • How do I send an email?
  • When can I receive an email?
  • How can I tell who sent me an email?
  • How can I see all the emails I have sent to one advertiser?
testimonials about us contact us terms privacy FAQ links